ERP & Business Systems
Oracle NetSuite, Sage, Odoo, Microsoft Dynamics, CRM, PLM support, workflow optimisation and data migration.
Project Management • Digital Transformation • ERP Implementation • Technical Consultancy
Senior technical project leadership for complex business change.
Delivering technology, engineering and business transformation programmes by aligning people, process and systems around measurable commercial outcomes.
- 25+
- years delivery experience
- £700k
- first-year saving delivered
- 26
- countries supported
About
Consultancy-minded delivery with practical technical depth.
Tristan Heath is an experienced project manager with a background spanning IT, engineering, manufacturing, service delivery and serious games development.
His work focuses on improving business systems, operational workflows and technical delivery environments. He has managed ERP implementations, data migration, infrastructure programmes, service desk transformation, production workflow analysis, stakeholder reporting and multidisciplinary software delivery.
The profile is deliberately contact-light: professional enquiries are directed through LinkedIn only.
Core expertise
A senior blend of project control, business systems and technical implementation.
Structured delivery across ERP, service transformation, infrastructure, engineering process improvement and simulation environments.
Project Management
PRINCE2, ITIL, Lean Six Sigma, risk management, governance, budgets, supplier control and stakeholder engagement.
Digital Transformation
Process redesign, KPI development, management information improvement, adoption planning and continuous improvement.
Technical Infrastructure
Windows server and desktop estates, Active Directory, DNS, TCP/IP, VMware, SharePoint, network hardware and support models.
Service Delivery
Service desk leadership, KPI tracking, regional support coordination, self-help portals and knowledge-base improvement.
Serious Games & Simulation
Full lifecycle delivery of 3D assets, systems, training aids and simulation packages for defence-sector use cases.
Process Engineering
LEAN, JIT, KANBAN, ISO9001 documentation frameworks, production studies and manufacturing efficiency improvements.
Technical Documentation
Project reporting, test plans, design documentation, feature guides, training material and operational support content.
Key achievements
Commercially focused outcomes.
Featured projects
Representative project portfolio.
Examples from ERP transformation, service delivery, aerospace, defence simulation, manufacturing and infrastructure programmes.
ERP Transformation
NetSuite manufacturing optimisation
Reviewed production workflow and throughput, identifying ERP and process improvements that delivered approximately £700k first-year saving for an automotive manufacturing supplier.
Service Transformation
European service desk redesign
Managed IT operations across 26 countries, reducing incident backlog, improving first-call resolution and introducing self-help support capability.
Infrastructure
Multinational Windows rollout
Delivered a replacement programme for more than 2,600 machines across Europe within four months.
World2Sim / Defence
Serious games development
Led full lifecycle software and 3D asset delivery for civil and military simulation expansion packages, including documentation, training support and server environments.
Aerospace / PLM
Airbus supply chain integration
Supported extended enterprise and PLM initiatives, acting as a technical liaison across international supplier and engineering teams.
Factory Modernisation
Production site redesign
Delivered network and user infrastructure for a production site redesign three weeks ahead of plan and £20k under budget.
Career timeline
Experience across IT, engineering, aerospace and digital products.
Consulting IT Project Manager
ERP, CRM, asset management, MIS improvement, PLM support, process redesign and client-side delivery leadership.
EMEA IT Support Manager
European service desk leadership, KPI management, self-help portal delivery and regional support coordination.
World2Sim
Defence-sector simulation assets, serious games, training systems, server hosting and full lifecycle product delivery.
IT Systems & Process Engineer
Process improvement, CRM deployment, ISO9001 documentation, JIT/KANBAN and engineering efficiency programmes.
Airbus UK
Extended enterprise supply chain support, PLM change management, manufacturing engineering and supplier liaison.
BAE Systems Eurofighter
Subcontract package management, technical oversight and airframe assembly supply chain support.
Certifications
Professional qualifications.
PRINCE2 PractitionerITIL PractitionerLean Six Sigma Green BeltMSCE NetworkingAirbus Approved Project ManagerBAE Systems Project Manager Certification
Industries
Sector experience.
AerospaceDefenceManufacturingAutomotiveEngineeringInformation TechnologySimulation & Training
Professional contact
Connect through LinkedIn.
For project, consultancy and professional enquiries, LinkedIn is the only published contact channel.